How do these issues happen? I just had a similar issue. Instead of the invoice, it was the payment. On the AR is was doubling the payment, and showing the invoice as outstanding, But every other report showed the correct amount and said the payment was applied. Tech support said that the file transaction was corrupted. We cannot keep having issues like this and possibly going back to the last good back-up and then having to recreate entries. It is on an almost monthly basis where we have issues and have to do a back-up and fix something that has been damaged or corrupted. We do not have a cloud server.
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