Only the administrator can change a user's role. It's possible to have more than one administrator, so have everyone check to see if they have access to Maintain > Users > Set Up User Security. If you don't know the password for a user with administrator rights, you can have a certified consultant reset the password for you for a small fee. You can contact me at scollins@iqacct.com or 918-851-9713 for details.
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