Your import file will need to have debits and credits in the same column with debits as positive numbers and credits as negative numbers. If the other program can't export it in that format, then you'll need to open the file in Excel, add a Debit/Credit column, and delete the original debit column and credit column. While you're at it, you'll probably need to add a "Number of Distributions" column. That column needs to contain the number of lines that make up the entry you're importing.
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