Under one particular Column, I have one "Level 1" that calculates a formula on two lines immediately following (current and ytd activity multiplied by .13 for a total of $3783). Just below that, I've inserted another Column, with another "Level 1" that calculates a different formula on the four lines immediately following (current and ytd activity divided by 2 for a total of $5209). And finally, I have a "Level 2" that indicates (via blue highlighted text) that it does indeed total my two Level 1s. But it does not. The total should be $3783+$5209=$8992. But the total it's giving me is $19,759... I have no earthly idea what this Level 2 total is calculated on. Though I would put the actual numbers out here in case someone can at least figure out how it could come up with this particular total. I have tried putting a third different column just before my Level 2 total; I have tried so many things. Nothing works. The Sage chat tech told me to start over, build the thing from scratch. And so I did that. And it was a complete waste of time. I am a very seasoned user (two decades of use) and have spent roughly 8 hours trying to resolve this problem. I know they're inclined not to help because it's a customized report. And I am inclined to think it isn't a user problem but a program fault. Would love it if someone would prove me wrong.
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