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Forum Post: Net Balance = $0 but customers still on A/R Aging Report

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I've recently updated from Peachtree 2010 to SAGE 50 Premium Accounting 2015 and have a bunch of customer that have a bill as one line item and then a payment as another line item.  But, they don't wash out.  What can I do to get the bill and payment to cancel out so that the customer no longer lists on the accounts receivable aging report?

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