Exception Reporting: Helping You Stay Proactive Detailed reports are wonderful. They provide volumes of information. By digging through a budget versus actual income statement, for example, you will eventually be able to determine the source of any expense overrun. But what if you could skip the digging part and be automatically notified anytime an unusual transaction or condition occurs in your business? Sage 50 can help you stay on top of important areas of your business by monitoring exceptions. Turn to “action items” on your Sage 50 task menu to set up events and alerts. Once you create alerts and events, you can add them as “Action Items” on your shortcut menu. Events Use events to create a series of activities and reminders that appear inside your Sage 50 application in one of two places: 1. From the Action Items Events tab (filtered by all, completed, or uncompleted) Figure 1 Events of all types 2. On the Customer, Vendor, or Employee Event Log (accessible from Customer, Vendor, or Employee Maintenance) Figure 2 Events for the specified customer Events can be manually entered or automatically generated by the system based on options you set. Alerts Use alerts to get immediate notification when certain conditions occur in your business. Alerts can be used to monitor positive or negative conditions (like large sales or low balances) and can trigger either an action item or an email notification. Alerts can be created in any of the following areas in Sage 50: General Ledger Customers Vendors Inventory Item Employee Alerts apply to a range of values and can check for dollars or quantity changes that meet the criteria (in the form of conditions and amounts) you specify. Action items give you the ability to be more agile in the most critical areas of your business. Once you create events and alerts, you will spend less time searching out the exceptions and more time taking corrective action or rewarding exceptional behavior. You will spot positive trends among individual customers, notice collection delays, and act on inventory shortages before they become a crisis. By Geni Whitehouse
↧