Forum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Hello Jan, Please send me your email address/contact info at Michelle.Lopez@sage.com and kindly include specific error messages you are getting and/or the specific issue you are currently experiencing....
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Thanks Michelle. I have a case number in action already. I'm waiting for a call-back because operators are busy helping other customers....I'm sure they are busy! I'll send the info anyway, but I don't...
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Hello, I just had a rep help me to remove my company off of remote access drive. I can now access my data and process paryoll. It was a fast and easy process. Good luck everyone. Thank you Michelle Lopez
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Sage rep helped me to remove my company from remote access. It was easy and fast and now I can process my work. Good luck. Thanks Michelle
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Michelle, the rep helped me to access my data off remote access. I can now use my data as a local company. Thanks for your help. The process was fast and easy. Good luck everyone!
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Hi Jan, I am glad you can process your work now. Thanks for letting me know.
View ArticleForum Post: Resolved: Outage reported on Remote Data Access (Sage Drive)
October 8th, we experienced an outage with Remote Data Access, which has now been restored. However, some customers may continue to be impacted. For those customers who are still unable to log in,...
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
UPDATE (10/9/2020) : An update has been posted. Please click here .
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Just be aware that not all posted transactions for the 8th were in the data that is now locally based. Maybe others won't have a problem, and for us it was minor. We were missing a few cash receipts,...
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Still getting the AUDITTRL.DAT error despite following all the Knowledgebase directions. This is becoming a weekly issue. Ridiculous to be dealing with this on the cusp of the October 15th tax...
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
I had to manually calculate payroll and handwrite checks today. This software costs way too much for that.
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Hello Egg, Please email me your contact information at Michelle.Lopez@sage.com. I will then have someone from our Sage Support team contact you. Thank you.
View ArticleForum Post: RE: Sage Remote Data Access (formerly Sage Drive) Issue
Once your data files are local, you should be able to access everything you need. It's a quick fix, but the rep will need to send you a file to change a setting that allows your data to be local,...
View ArticleForum Post: RE: Resolved: Outage reported on Remote Data Access (Sage Drive)
Can you tell me what the process is to make a local copy of my company and reshare it? My computer just keeps redownloading my company data over and over again.
View ArticleForum Post: RE: Resolved: Outage reported on Remote Data Access (Sage Drive)
Hello Fred Bubolz, Please send me your contact information at Michelle.Lopez@sage.com and kindly provide any specific error messages you are getting so that our Sage Support team may then connect with...
View ArticleForum Post: RE: export Purchase Order from Sage 50 Quantum
Hi Holly, You can do a mass emailing of PO's directly from Sage 50. Go to Reports and Forms Tab> Forms> PO's When you choose the form, which you can customize this screen will show so you can...
View ArticleForum Post: RE: export Purchase Order from Sage 50 Quantum
It is my understanding that the User was requesting an Excel spreadsheet output. Our DSStudio Reporting allows you to export purchase order(s) as an Excel spreadsheet . You can also bulk email purchase...
View ArticleForum Post: RE: Paya, Stripe and Paypal payment services.
Thanks - all good information. As a followup, I want to expand a bit on how we currently bill customers as I'm thinking there may be further complications to 'some' of our customers. Presuming that 90%...
View ArticleForum Post: Migration from Sage50 to Business Cloud Accounting
I'm looking to migrate from on premises Sage50 to cloud hosting, its looking like Sage Business Cloud is the answer, my question is: is there a clear migration path or migration tool to be able to...
View ArticleForum Post: RE: export Purchase Order from Sage 50 Quantum
Correct, but if you can bulk send your POs directly from Sage 50, why not use the features of the program?
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