Forum Post: RE: Form 941 not opening. Anybody else having this problem?
I too have 25+ companies. I can't restore backups all to fix issues. This should not be necessary and very time consuming
View ArticleForum Post: How to get vacation and PTO to show accrued, used and available.
I have manually entered our employees vacation and PTO hours since there is no way to have them accrue on an anniversary date. When we pay them for vacation or PTO time it doesn't reduce the remaining...
View ArticleForum Post: Can't Back Sage 50
Im the only one logged into Sage and Im trying to do a backup of todays work. I get this pop up saying others are logged in which in fact isn't true. I've gone and checked everyone's workstation to see...
View ArticleForum Post: The way you access Sage 50 support is changing
Contacting Sage 50 Accounting support is changing. In fact, it's getting faster. That's right. There's a quicker way to connect to support when you need help. Rather than beginning an inquiry by phone,...
View ArticleForum Post: Unable to Connect to sage Cloud - error: the owner must upgrade...
Greetings, we are trying to use remote access on our sage 50 2021 we were able to set up the company and share it on the sage cloud when we log in the sage ID and connect to the the sage cloud o we get...
View ArticleForum Post: Sage 50 US: Announcing an October 2020 Tax Update for Release...
What's New This Tax Update resolves an issue where certain pay types used may cause inaccurate amounts to appear on Payroll Tax Forms. If you are on Release 2021.1.1, please refer to Sage Knowledgebase...
View ArticleForum Post: RE: How to get vacation and PTO to show accrued, used and available.
I'm sorry but there is no way to link the pay field to the PTO/sick/vacation tracking fields. When someone uses PTO hours you have to make an entry in the PTO tracking fields as well as in the hourly...
View ArticleForum Post: RE: Can't Back Sage 50
Are you using Paya to process credit cards? If you are, you need to close the Paya Connect Desktop before you can make a backup.
View ArticleForum Post: RE: Mouse working poorly after 2021 update
I have checked for updates and I have none. It's mid-October and my mouse is still freezing the entire computer.
View ArticleForum Post: RE: Mouse working poorly after 2021 update
You can download the 2021.1 update at...
View ArticleForum Post: RE: Mouse working poorly after 2021 update
The update does indeed take care of the mouse/freezing problem. But once again I have to convert EVERY company data file. Very frustrating and time consuming.
View ArticleForum Post: RE: Sage 50 US: Announcing an October 2020 Tax Update for Release...
Release: Sage 50 Premium Accounting 2021 (SR-1) Customer ID: 4001171721 Installed Tax Service: 20200702 My accounting does not match any of these
View ArticleForum Post: RE: Sage 50 US: Announcing an October 2020 Tax Update for Release...
The new update did not fix the issue of pulling incorrect amount on to the 941 deposits done through Aatrix.
View ArticleForum Post: Sage 50c US - Unable to View invoices
Hi, I'm in the IT dept, and our accountants are reporting that they are no longer able to open invoices when they view the invoice of any kind the screen flashes for a second and then closes as if they...
View ArticleForum Post: RE: Can't Back Sage 50
I am having the same issue. I am not using Paya to process credit cards.
View ArticleForum Post: RE: Sage 50 US: Announcing an October 2020 Tax Update for Release...
Hi Jane992, It's my understanding that Support has reached out to you. Thanks. Michelle
View ArticleForum Post: RE: Sage 50 US: Announcing an October 2020 Tax Update for Release...
Hi KStark, Support will be reaching out to you. Thanks. Michelle
View ArticleForum Post: Sage 50 US: Announcing an October 2020 Tax Update for Release...
Updated to this new release and tax liability amounts pulled into 941 schedule b are incorrect for dates with Sick Leave Pay. Is this an issue with the new release?
View ArticleForum Post: RE: Sage 50c US - Unable to View invoices
Hello Blake Heller, I've sent you a friend request and message requesting your contact information so that someone from our Sage Support team may reach out to you. Please send your information to me...
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